Frequently Asked Questions

What are the steps to pay on your website?

We accept payment via PayPal, Credit Card, Western Union

1. PayPal

You can add your favorite items into the shopping cart, click ADD TO CART, and then you can choose continue shopping or checkout

if check out, then click check out with PayPal, and then go to your paypal account to finish the payment.

2. Credit Card

Enter your shipping address, then choose ‘ Credit Card ‘ as your payment method. Enter your info as it appears on your credit card, enter the billing address for your credit card. Then verify your information.

3. Western Union

At first, you can place an order on our website: click ADD TO CART and then click Proceed To Checkout, and then choose Western Union, our customer service will tell you our Western Union account information to finish your payment.

Can the shipping reach My Country?

Normally, Our shipping can reach most of the country all over the world.

But different shipping methods may have different limitations on the delivery destination.

And if a country has a war or something effect the delivey occured, there will be no Express service temporarily.

It is better to contact our customer service and make clear whether the shipping can reach your country or not.

How can I be a member on gskeyae.com?

As a newer on gskeyae.com, please register as following step:

1. Click “Sign Up”

2. Fill your information details and then submit.

3. Add your shipping address, it is very important for your order.

4. Enter your shipping address and telephone No.

5. If you want to correct your shipping address, click “Edit”.

you can login your account. View your order, submit a ticket and so on like this:

How Long Will it Take To Get My Package?

In transit times will vary depending on location and the carrier method selected. You can expect delivery between 3-10 working days.

What Shipping Methods Are Available?

gskeyae.com Can ship the package all around world. however, different shipping method has different policy about destination they can reach. What’s more, No Express Service if there is a war or something effect the delivey.

We suggest you to contact Our Customer Service to make sure if the shipping method can arrival to you or not before you place the order.

We can ship the package by these carriers, and make the shipping cost less: Aramex, Best Line, Fynex, Apple Pay and FedEx

I can not track my parcel with the tracking Number, what to do?

This situation may happened with following factors:

1. The Express company hasn’t updated the recent delivery information to their website. it may have about 1 day delay sometimes.

2. The tracking code was not correct. Please contact our customer service to confirm your tracking number.

3. The parcel had been delivered for a long time, your tracking code history has been removed by the shipping sompany.

You can contact us as well, we will check with the express company for you.